Crystal Goat Milk - M&P Soap Base

Hi Apologies for such issue. Sometimes products get damaged during the shipping and hence we suggest that customers take up shipping protection during the checkout. If you do have shipping protection, simply write us on info@soapandmore.ca and we will be happy to replace or refund for the damaged product. Finally, this product is a branded product. Meaning it is not manufactured in-house and is imported from the United Kingdom from a reputed company. If you are unhappy with the product performance, you can write to us and we can reach out to the manufacturers with your concerns or try to resolve your concerns.