Contact Us

Need to reach out, kindly email us:  info@soapandmore.ca, or you can reach us at 403-217-2346. Our toll-free number is:  1-888-918-2346

We prefer an email as it allows us to have a paper trail for our records.  

We are closed on Sunday, Monday and major holidays, we will do our best to call you back on Tuesday.  Details on our store hours are located at the bottom of our home page.

If you're contacting us regarding formulations and technical questions, please include your formula. We are not formulators, however will do our best to answer any questions you have.

If you're contacting us regarding an online order:

• Please include the order number. 
• If there is an error in your order (wrong item, missing item, damage), please email us and include your order number and pictures of the issue.
• If your order arrives damaged, pictures of the box and damaged contents must be emailed to us at info@soapandmore.ca in order to file a claim with the courier. If you have purchased Route Protection, you may file a claim on your own or reach out to us and we will be happy to do so on your behalf. Pictures will still be needed.

If you're contacting us regarding the status of your order, check the top green banner for which order date we are currently shipping from.

Our store address is 3830 - 7 ST SE Calgary, Alberta T2G 2Y8